Direct Technical Support
Contact The Pantheroll Crew
Have sizing questions, expedition dispatch inquiries, or need replacement parts? Reach our Banff workshop directly.
Expedition Support Desk
Our repair technicians and field engineers monitor incoming telemetry, sizing requests, and gear dispatch questions daily.
Pantheroll Packrafts, Suite 204 - 110 Bear Street, Banff, AB T1L 1A1, Canada
Apex Sizing & Cockpit Fit Guide
A snug cockpit fit is mandatory for rolling performance. Thigh braces adjust up to 10 cm for customized knee locking.
Paddler Metric | Standard Fit (Apex Regular) | Expedition Fit (Apex Extended) |
|---|---|---|
Recommended Paddler Height Measured standing in standard technical footwear | •160 cm – 183 cm (5'3" – 6'0") | •184 cm – 198 cm (6'0" – 6'6") |
Sitting Inseam Range Base of spine to flat foot heel while seated | •95 cm – 115 cm | •116 cm – 130 cm |
Paddler Weight (Optimal Edging) Primary ballast range for active whitewater control | •55 kg – 95 kg (120 lbs – 210 lbs) | •85 kg – 125 kg (185 lbs – 275 lbs) |
Max Gear Payload (In-Pontoon) Internal cargo via airtight stern zippers | •60 kg internal cargo | •80 kg internal cargo |
Combat Roll Ergonomics Thigh-brace engagement and knee lock configuration | •Tight aggressive lock for fast snap | •Spacious thigh fit for drysuit layers |
Drysuit Allowance Factor
If paddling primarily on glacial runoff with thick fleece undersuits and drysocks, select the Expedition fit if your sitting inseam sits within 3 cm of the threshold.
Precision Inseam Measurement
Sit flat on the floor with your back firmly against a 90° wall, knees slightly bent at whitewater combat angle. Measure from wall to heel.
Logistics & Fulfillment
Pre-Order Timeline & Global Shipping
Every Pantheroll Apex is built to strict aerospace-grade welding tolerances before undergoing continuous 72-hour pressure holding tests.
Pre-orders open in Fall, manufacturing and quality inspections complete over winter, Spring delivery before spring runoff
Tracked Courier Rates
Flat-rate tracked courier dispatched from Vancouver, BC warehouse.
Tracked cross-border delivery, customs clearance included.
EU, UK, Australia and New Zealand calculated at checkout.
Fall: VIP Pre-Orders Open
VIP allocation reservations lock in lowest early-backer pricing and guarantee initial production queue priority.
Winter: Manufacturing & QC Inspection
High-frequency German TPU hot-air welding, seam pressure tests, and outfitting rigging conducted at our certified facility.
Spring: Global Dispatch Before Runoff
Hulls ship to your door right before peak spring river runoff begins across North America and Europe.
All international shipments include commercial export documentation. Delivery times are calibrated to ensure Canadian Rockies and Pacific Northwest spring thaw readiness. Inquiries regarding custom livery batches or guide fleet bulk freight may be directed to crew@pantheroll.com.
Register Your Pantheroll Warranty
Ensure your hull is permanently recorded in the Banff technical dispatch database for expedited parts and factory service.
Connecting to factory database...